![]() Next thing, I would suggest here is to follow the steps suggested in the support document for - HP Printers - 'Ink System Failure' or '0x. Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. ![]() With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Please make sure that the printer is connected directly to the wall outlet and not to the surge protector. In this scenario, I would suggest you try these steps here: I understand you are getting an error message on your HP Photosmart printer. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. Chinese to the HP Forums I would like to take a moment and thank you for using this forum, it is a great place to find answers.Business PCs, Workstations and Point of Sale Systems.Once the hardware reset has been selected press OK, OK. Use the < and > arrow buttons to move through the menu to one that says 'Hardware reset' or some similar.At this time press 1 then 2 then 3 which will bring up a support menu. Printer Wireless, Networking & Internet The screen should say something like 'enter special sequence'.DesignJet, Large Format Printers & Digital Press.With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip. Remove the ink cartridges from the printer. If your printer has a network or wireless connection, leave it connected. Printing Errors or Lights & Stuck Print Jobs Disconnect the USB cable from the rear of the printer.Notebook Hardware and Upgrade Questions.I will have a colleague follow-up on this to ensure it's taken care off,Īs I need to know if the issue has been resolved, to get proper sleep at night.įeel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,įollowed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,Īnd Have a great day you for posting on HP Forums, Please follow all the steps suggested in the support document for - HP Printers - Resolving Printhead Problems and Ink System Failure If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to check for the latest firmware update if available for your printer, using this website.įor more assistance, on the printer firmware upgrade, please follow this link: HP Printers - Updating or Upgrading Printer Firmware Turn on the printer and wait till warm-up period finishes and the printer is idle.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.Remove the cartridges from the printer.Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. While you respond to that, here's what you need to do: Have you tried to perform a Hard reset on the printer?.Do you get this error message on the printer screen or on the computer screen?.Riddle_Decipher, is at your service (Like a Genie, however, without magic powers)Īs I understand your printer isn't working due to an error - "0xc18a0206",ĭon't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: Printer Wireless, Networking & Internet.Printing Errors or Lights & Stuck Print Jobs.
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